Smart Technology: Predictable, Planned, Proactive

As news of a weakened economy continues to saturate the media and bombard business owners with negative messages, one company has found a creative way of adapting its services to fit within the current economic conditions and help businesses succeed.    

Miles Technologies, a provider of business technology solutions, has created Monthly Budget Plans that allow customers to budget their technology-related expenses without having to commit to a long term contractual agreement. 

According to Chris Miles, Chief Executive Officer of Miles Technologies, the company’s Monthly Budget Plans integrate separate services into one managed services package.  In a single plan a customer can select business services that include IT Help Desk & Support, Business Software Support, Website Updates, and Online Marketing and Public Relations, as well as strategic consulting for all services. 

Miles says that the Monthly Budget Plans were developed as a way to help customers continue productive business operations within the unsteady economic conditions by making managed services more cost effective.

“The Monthly Budget Plans were specifically designed with flexibility in mind,” explains Miles.  “Most managed services providers require that customers sign a contract committing them to a certain monthly fee with a two to three year contract term.  They lock in the customer which lowers the need to provide exceptional service in order to retain the customer. We’re different in that we do not require any specified length to the contract and they can cancel at any time. This way, the customer is using our services because we add value and not because of a contract term. We also allow for month-to-month flexibility in the plans in terms of both the level of services provided and the costs for those services.”

Computer Maintenance in Connecticut – Be Proactive

If you are like most people, you think
computer maintenance is for people that have something wrong with their computers, not for a computer that is running. Computer maintenance really falls into a few different modes which Ill make an attempt to define.

Denial Mode : Problems? I dont have any problems.

Most computer users / owners only fix a problem after it becomes a crisis for them. That is to say, your computer might be running as loud as a truck for 6 months but it only gets attention after it decides not to turn on one day. The problem that needed fixinghas been there for 6 months and could have been eliminated in under an hour for about $50, but now, it will take more time and more money. There used to be a car repair commercial that had a tagline You can pay me know, or you can pay me laterand to a certain extent is true when it comes to computer repair. There are many things computers do or dont do¦that should alert us as users that there may be a problem than can be easily addressed now but if you wait long enough will be catastrophic tomorrow. Have you ever had a hard drive crash on you? It is one of these OH NO! experiences because most people arent prepared for the options they have. When was the last backup done? Ever? Do you have the Operating System Disks that came with the computer? How many songs were there? Do you even remember how many programs you had installed and operating?  Read more...